FAQs — Ternion Physician Group

Question 1

Who is Ternion Physician Group?

Accepted Answer

Ternion Physician Group is a physician-led medical group specializing in post-acute and long-term care. We provide on-site Internal Medicine, Psychiatry, and Wound Care services at skilled nursing, sub-acute rehabilitation, and assisted living facilities across Arizona — including Phoenix, Peoria, Glendale, Prescott, Sedona, Flagstaff, and Lake Havasu.

Question 2

What makes Ternion Physician Group different from other medical groups?

Accepted Answer

We are built exclusively for post-acute settings. Our physicians round daily — not on-call from a distance — and every partner facility has a dedicated Medical Director who drives clinical strategy, quality metrics, and care team coordination. We bring Internal Medicine and Psychiatry together under one physician-led structure, which is rare in post-acute care.

Question 3

Where does Ternion Physician Group practice?

Accepted Answer

We serve facilities across Arizona, including the greater Phoenix metro (Phoenix, Peoria, Glendale), Northern Arizona (Prescott, Sedona, Flagstaff), and the Colorado River corridor (Lake Havasu City). Contact us to confirm whether your facility or area is currently served.

Question 4

What specialties does Ternion Physician Group offer?

Accepted Answer

We offer Internal Medicine, Psychiatry, and Wound Care — the three specialties most critical to post-acute success. Our physicians manage complex chronic conditions, behavioral health needs, and wound care directly at the bedside, reducing the need for costly and disruptive transfers.

Question 5

I don't recognize Ternion Physician Group — who are you?

Accepted Answer

Ternion Physician Group is the physician group that provided medical care during your stay at a skilled nursing or rehabilitation facility. We are a separate company from the facility itself — we are the physicians and advanced practice providers (nurse practitioners and physician assistants) who rounded on you or your loved one during that stay. It is common for patients to receive a bill from us separately from the facility's bill, because physician services are billed independently.

Question 6

Why am I receiving a bill from Ternion Physician Group?

Accepted Answer

When you or a family member received care at a skilled nursing, sub-acute rehab, or post-acute facility, Ternion Physician Group provided the physician services — daily rounding, medical management, and care coordination. Physician services are billed separately from the facility's room and board charges, which is why you may receive two separate bills. This is standard practice in post-acute care.

Question 7

I already paid the facility — why do I owe more?

Accepted Answer

The facility bill and the physician bill are separate charges from two different organizations. Paying the facility covers room, nursing care, and therapy services. Ternion Physician Group bills separately for the physician and advanced practice provider services rendered during your stay. Both bills can be legitimate and both may be covered — fully or partially — by your insurance.

Question 8

Does my insurance cover Ternion Physician Group services?

Accepted Answer

We work with Medicare, Medicaid, and most major commercial insurance plans including Anthem Blue Cross Blue Shield. In most cases, physician services at a skilled nursing facility are covered under Medicare Part B. Your out-of-pocket amount depends on your specific plan and coverage. For questions about your bill or insurance, please call us at 623-239-1870.

Question 9

How do I pay my bill or ask a billing question?

Accepted Answer

Please contact us directly at 623-239-1870. Our team can help you understand your charges, verify insurance coverage, set up a payment arrangement, or resolve any discrepancies. You can also use the Make a Payment link at the top of this page.

Question 10

Where was my care provided — which facilities does Ternion Physician Group serve?

Accepted Answer

Ternion Physician Group provides physician services at skilled nursing, sub-acute rehabilitation, and post-acute facilities across Arizona. If you received care at one of these facilities, we were likely the physician group responsible for your medical care during that stay. You can view our full list of locations at ternionphysiciangroup.com/about/locations.

Question 11

How does Ternion Physician Group partner with facilities?

Accepted Answer

We embed a physician-led team directly into your facility. This includes a dedicated Medical Director, daily rounding physicians, and advanced practice providers. We attend care conferences, drive quality initiatives, and serve as your clinical accountability partner — not just a contracted service.

Question 12

What does the Medical Director role include?

Accepted Answer

Our Medical Directors provide strategic clinical oversight, attend leadership and quality meetings, review and update care protocols, and serve as the physician liaison between your facility and our clinical team. They are empowered and supported to drive real outcomes — not just fulfill a compliance requirement.

Question 13

Can Ternion Physician Group help reduce hospital readmissions?

Accepted Answer

Yes — and it is one of our primary goals. Daily physician rounding allows us to identify and address acute changes in condition before they escalate. Our model has been associated with a 52% reduction in readmission rates at partner facilities.

Question 14

How do I start a partnership conversation?

Accepted Answer

Reach out through our Contact page or call us directly at 623-239-1870. A member of our leadership team will follow up to learn more about your facility and discuss whether a partnership is a good fit.

Common Questions About Ternion Physician Group

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